Contact Us

We're here to help! Whether you have a question about your order, one of our products, or simply need assistance, we'd love to hear from you.

Customer Support

Email: skinandstrandza@gmail.com

Our customer support team aims to respond to all enquiries within 48 Hours.

Business Hours

Monday – Friday: 8:00 AM – 5:00 PM (SAST)

Saturday, Sunday & Public Holidays: Closed

Order Support

When contacting us about an order, please include your order number and a brief description of your enquiry. This will help us assist you as quickly as possible.

Frequently Asked Questions

Before reaching out, you may find the answer you're looking for in our FAQ, Shipping Policy, or Returns & Refund Policy pages.

We appreciate your support and thank you for choosing Skin & Strand.